1win Support Indonesia
The 1win support service in Indonesia serves to process players’ questions and respond to their queries. To contact it, you can use a variety of options that are available both on the website and in the mobile app. In case of any difficulties, delays, or problems with transactions, the support service is here for you 24/7. You can also get in touch with some suggestions to improve the operation of the services.
| Contact Method | Description |
|---|---|
| Live chat | Icon in the bottom-right corner |
| [email protected], and other addresses at the bottom-left part of the homepage | |
| Social Media | Telegram, Instagram, Facebook, Twitter – clickable logos are in the footer |
Indonesian players can send their questions about the bookmaker’s operation, as well as file any issues via 1win email. You can expect an answer within 1-2 hours in most cases. However, in cases of higher loads, support service responses may be delayed for up to 24 hours.
Email is the best way to contact agents if you have complex issues or need to add screenshots or videos to your appeal.
Live Chat
By clicking the button at the bottom-right part of the page, you will see a window where you can start messaging with the 1win support service. You can provide your email address or your name (both are optional) and type a message. Similar to email, you can attach any files, which means that along with standard questions, players from Indonesia can solve various problems that may arise during their interaction with the website or the 1win mobile app.
The average response time here is shorter (up to 5 minutes), and 1win agents speak Indonesian.
Social Media
Indonesians can also join any of the available social media channels to ask questions about the betting site. Links to them can be found at the footer of the website, right below email addresses. Keep in mind that this feature is the best for asking general questions about 1win or following news and updates. If you have any issues, you should better address them via email or live chat.
